Replacement Request Form

Fill in the details below to process your request. Fields marked with * are mandatory.

Personal Information

Full Name *

Email Address *

Phone Number

We may use this to contact you

Shipping Address

Country *

State/Province *

City *

Street Address *

ZIP/Postal Code *

Request Details

Why do you need a replacement? *

I broke/lost it while assembling

It was missing in the package

Other (specify in details)

Purchase Source & Order Number *

Amazon orders: contact service@robotime.com directly

Product SKU + Part Number + Quantity *

Default quantity is 1 if not specified

Find SKU (e.g., MARBLE RUN LGAB1) on packaging. Check manual for part numbers.

Upload Part Location (circled) *

Click to upload photos

Max 5 files, 10 MB each

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